Position Overview:

The Sales Associate position assists our sales and engineering teams. This includes handling incoming/outgoing phone calls, emails for new and existing sales, contract/ticket creation, invoicing and account receivables.

Principal Duties:

• Support business group in rental revenue growth and margin expansion by providing quality customer service through effective and concise communication.
• Improve the customer experience from time of inquiry, jobsite assessment, proposal delivery, operations turnover, equipment delivery/service/renewal/teardown/return.
• Assist customer with equipment sizing complete with engineered drawings, bill of materials and cost/pricing recommendations. Scope includes cooling, heating, dehumidification and power.
• Provide office based field support resources to assess rental project opportunities, applications, and equipment selections as required.
• Assists Account Manager to provide quoting, estimating, CRM support, invoicing, order writing, travel arrangements, promotional material and call support for outside sales organization.
• Work alongside Sales Interns in support of them learning the skills and duties required to potentially move into the Sales Associate role.
• Support Account Manager with all Web inquiries and 800# calls with customer follow up and dispatch. Available for night and weekend phone on-call duties.
• Familiarize with different types of industry leading temporary cooling and heating equipment.
• Assist Account Managers in conducting job site walks and analyze and develop engineering solution for the customer’s application.
• The Sales Associate understands their training is for potential conversion to Outside Sales Representative and to be placed in an existing or greenfield market.
• Other tasks as assigned.

Requirements:

• Two-year Associate Degree in related field and/or two years’ similar experience.
• Effectively communicates via telephone, in-person, and through email/text message.
• Understands written contracts/purchase orders from new or existing customers.
• Available to work additional hours during peak seasons or when required by management.
• Available to travel and/or willing to relocate.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Monday to Friday

Application Question(s):

• Are you at least 18 years old or older?
• Are you at least 21 years old or older?

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)

Language:

• English (Required)

Work Location: In person